Fulfillment, Shipping & Returns FAQ

Fulfillment
  • All orders are shipped within 24 hours of receiving the payment.
  • Any products not in stock will be shipped within 72 hours. 

Shipping

  • We ship using DHL Express for all shipments. 
  • All shipments have traceable and the receiver will be notified via the mobile number and e-mail that is provided during the ordering process.
  • The receiver will receive an SMS and e-mail to customise the delivery. You can choose from 6 options.